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InnovaBlack InnovaBlack®
The DTX™ method

One way of working, whatever we build.

DTX is how InnovaBlack does everything it does. It brings three disciplines together: Design Thinking to understand the real problem before we propose anything, Kanban so work moves in the open in short releases, and RACI so every decision has a clear owner — on your side and ours. You always know what’s in progress, who makes the call, and when it lands.

Tell us about your operation
Three disciplines, one method

Why it works.

Design Thinking

Understand before we propose

We start from how your people work and decide today — not from a tool we want to sell you.

Kanban

Work in the open

Every task lives on a shared board — to do, in progress, done — with limits on work in parallel, so we finish one thing before we start the next.

RACI

One owner per decision

For every deliverable it’s written down who does it, who’s accountable, who’s consulted and who’s kept informed. Nothing stalls waiting on “someone”.

How we work

Same four stages. Every time.

  1. Understand

    Map how your people decide today.

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    How your people actually decide today. Before we propose anything, we map the real process — who does what, with which information, and where it breaks. The unit of analysis is the decision, not the screen.

  2. Design

    Draw the line: agent, system, human.

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    What the agent owns, what the system owns, and what a human signs off. We draw that line before we quote. Regulation and failure modes are design inputs, not a review at the end.

  3. Build

    Short releases, running on real data.

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    Short releases that already work. Every release runs on real data and gets validated by the people who will use it. If nothing is running, we are not done.

  4. Run

    We stay, tune it and log every action.

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    We stay. We measure, tune and adjust week after week. Every action is logged, and any agent can be paused.

One method, four pieces

How DTX shows up in each one.

Agentic fintech

The full lending cycle — origination, servicing and portfolio management — with AML compliance designed in from day one.

Explore agentic fintech

Synthetic agents

Each agent is designed like a role: what it resolves, what it escalates, and what it never does without a person. Measured by work done, not by conversations.

Explore agents

Agentic systems

Systems designed from the real workflow, not from the screen — so agents and people work on the same foundation.

Explore agentic systems

Service robots

Before we pick hardware, we map the physical task: where, when, and who supervises. The robot shows up with its operation already solved.

Explore Robots
Why DTX isn’t consulting

Four things we do differently.

The deliverable runs. It doesn’t get presented.

Consulting ships documents. DTX ships working systems, agents in production and operations with a paper trail.

What can go wrong is designed in from the start.

Regulation, security and human sign-off are inputs to the design, not patches after launch.

Priced by scope, not by the hour.

Scope, deliverables and price are agreed before we start. After launch, operations run on a fixed monthly fee.

We run what we build.

Same team from design to operations. No handoff, no “that wasn’t in scope”, no system that decays six months later.

Try it live

Talk to Luz. Right now.

Luz runs InnovaBlack's sales conversations — not a recorded demo, the same one that answers our clients. Write to her the way you'd write to anyone.

Prefer WhatsApp? +52 33 3246 1111

L

Luz

Head of Sales · InnovaBlack

Tell me what your operation needs and I’ll point you to where to start.

If we’re not the right fit, she’ll tell you.